How do admins respond to suggestions and change their status?

This article is for company admins. If you don't see these options, ask an admin at your company.

Admins open Update status / respond under a suggestion, pick a status, optionally write a response, and click Save. The response is visible to everyone.

Steps

  1. Go to Team → Suggestions.
  2. Optionally use Filter by status to find new ones.
  3. Under the suggestion, click Update status / respond.
  4. Choose a Status: New, Under review, Planned, Done or Declined.
  5. Optionally write a Response (visible to everyone).
  6. Click Save.

Good to know

  • Only company admins can change status or respond.
  • Admins get a notification (“New suggestion: …”) whenever one is submitted. Anonymous ones show “Someone (anonymous)”.
  • For non-anonymous suggestions, the author is notified when you save a change. Anonymous authors can’t be notified.
  • WorkHub can’t reveal who sent an anonymous suggestion. That information is never stored.
  • Suggestions can’t be deleted. Use Declined with a short response instead.

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