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Step-by-step answers for everything in WorkHub.
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- Account & sign-inSigning in, passwords, your profile, notifications and the mobile app.31 articles
- Projects & tasksCreating projects, managing tasks, files, time tracking and the board view.44 articles
- Help desk & customersSupport tickets, the support inbox, forms, invoices and the client portal.39 articles
- Team, chat & dataChat and channels, announcements, polls, kudos, policies, imports and exports.42 articles
- Admin & billingCompany settings, users and roles, your WorkHub subscription and Agent Access.39 articles
Popular articles
- How do I reset my password?On the sign-in page, click Forgot password?, enter your email address and click Send reset link. WorkHub emails you a…Account & sign-in
- How do I sign in to WorkHub?Go to the WorkHub sign-in page, enter the email address and password for your account, and click Sign in. You'll land…Account & sign-in
- How do I install WorkHub on my phone?There's no app-store app. Instead, add WorkHub (or WorkApp, the phone-friendly version) to your home screen from your…Account & sign-in
- How do I create a task?Open the project and click Add Task. Enter a title, optionally set the priority, due date and list, then click Create…Projects & tasks
- How do I set up the support inbox?A company admin enters the mailbox details under Settings > Company Settings > "Support inbox". After saving, WorkHub…Help desk & customers
- How do I create and send an invoice?Create a one-off invoice from a client's page (or from a project's "Invoices" tab), add line items, then click "Send"…Help desk & customers
- How do I add a new user to my company?Company admins add people from Settings → User Management with the Invite People button. The new person shows up as…Admin & billing
- How do I check the status of my ticket?Go to the Check Ticket Status page (your support site's address followed by /ticket/login) and enter your email…Help desk & customers
- How much does WorkHub cost?WorkHub has one plan with every feature included, for unlimited users. It costs $149 a month, or $1,490 a year if you…Admin & billing
- Why am I not getting email notifications?Email notifications only go out after you've saved your notification settings at least once, even if the Email…Account & sign-in