How do I reset my password?

On the sign-in page, click Forgot password?, enter your email address and click Send reset link. WorkHub emails you a one-time link where you choose a new password.

Steps

1. Go to the WorkHub sign-in page.
2. Click Forgot password? (just above the password box).
3. Check that your Email address is correct and click Send reset link.
4. You’ll see: “If that address has an account, a reset link is on its way. Check your inbox.”
5. Open the email titled Reset your WorkHub password and click Choose a new password.
6. On the Choose a new password page, type your new password in New password and again in Confirm password. It must be at least 8 characters.
7. Click Set password. You’ll see Password updated.
8. Click Sign in and sign in with your new password.

Good to know

• The link works only once and expires after one hour.
• Resetting your password this way signs you out everywhere (every browser and device). You’ll need to sign in again on each one.
• For privacy, WorkHub shows the same message whether or not the email address has an account.
• Only one reset email is sent every 10 minutes. If you ask again within 10 minutes, no new email goes out, so use the first one.
• If you know your current password and just want a new one, change it in Personal Settings instead.
• The Forgot password? link in the WorkApp mobile sign-in screen doesn’t work. Use the regular WorkHub sign-in page in any browser (phone or computer) to reset your password.