I belong to another company but can't see it in WorkHub. Why?

A company only appears in your company switcher when your membership there is active and the company itself is active. Ask that company’s admin to check your status.

Steps

1. Click the company name at the top of the left sidebar to see which companies you can switch to.
2. If the one you need isn’t listed, contact that company’s WorkHub admin and ask them to:
   • make sure you were invited with the same email address you sign in with, and
   • click Enable User for you in Settings > User Management.
3. Once they’ve done that, reload WorkHub. The company should appear in the switcher.

Good to know

• Common reasons a company is missing:
  • you’re still Pending (invited but not yet activated)
  • you were Disabled in that company
  • the company’s workspace is paused, for example because of billing
• If you were invited under a different email address, that’s a separate account with its own password.
• If you’re removed from the company you’re currently in, WorkHub automatically moves you to another of your companies the next time you load a page.