How do I add a new user to my company?
Company admins add people from Settings → User Management with the Invite People button. The new person shows up as Pending until you switch them on with Enable User, and they need a password before they can sign in.
Steps
- In the left sidebar, click Settings (near the bottom). This opens User Management.
- Click Invite People.
- Enter their First Name, Last Name and Email Address, and pick a Role (Editor is the default; you can also choose Viewer or Admin).
- Click Send Invite. The person appears in the list with the status Pending.
- Click the ⋮ (more) button on their row to open Manage User, then click Enable User. Their status changes to Active.
- Give them a way to sign in:
- New to WorkHub: click Reset PW on their row, enter a password of at least 8 characters twice and click Reset Password. Share it with them securely. They can also click “Forgot password” on the sign-in page to choose their own once you’ve enabled them.
- Already has a WorkHub account (for example with another company): nothing more is needed. They sign in with their existing password and your company appears in their company switcher.
Good to know
- Only company Admins can see Settings and invite people.
- WorkHub doesn’t send an invitation email. Let the person know their account is ready and where to sign in.
- Users can’t sign in until you click Enable User, even if they have a password.
- If the email already belongs to someone in your company, you’ll see “This user is already a member of this company”.
- There’s no user limit. Every plan includes unlimited users.
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