How do I add a new user to my company?

Company admins add people from Settings → User Management with the Invite People button. The new person shows up as Pending until you switch them on with Enable User, and they need a password before they can sign in.

Steps

  1. In the left sidebar, click Settings (near the bottom). This opens User Management.
  2. Click Invite People.
  3. Enter their First Name, Last Name and Email Address, and pick a Role (Editor is the default; you can also choose Viewer or Admin).
  4. Click Send Invite. The person appears in the list with the status Pending.
  5. Click the ⋮ (more) button on their row to open Manage User, then click Enable User. Their status changes to Active.
  6. Give them a way to sign in:
    • New to WorkHub: click Reset PW on their row, enter a password of at least 8 characters twice and click Reset Password. Share it with them securely. They can also click “Forgot password” on the sign-in page to choose their own once you’ve enabled them.
    • Already has a WorkHub account (for example with another company): nothing more is needed. They sign in with their existing password and your company appears in their company switcher.

Good to know

  • Only company Admins can see Settings and invite people.
  • WorkHub doesn’t send an invitation email. Let the person know their account is ready and where to sign in.
  • Users can’t sign in until you click Enable User, even if they have a password.
  • If the email already belongs to someone in your company, you’ll see “This user is already a member of this company”.
  • There’s no user limit. Every plan includes unlimited users.

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