How do I tell clients how to pay my invoices, and who gets payment notices?

Add your payment details in Settings → Company Settings → Billing & payments → How clients pay you. They’re printed on every invoice and in invoice emails. Payment and reminder notices go to the address in Billing notifications go to.

Steps

1. Click Settings in the sidebar, then Company Settings.
2. Under Billing & payments, type your instructions in How clients pay you, for example check, Zelle or bank transfer details.
3. In Billing notifications go to, enter the email address that should receive payment and reminder notices.
4. Click Save settings.

Good to know

• For most companies, clients pay you directly (outside WorkHub), so clear payment instructions matter. The section says “Clients pay you directly. Tell them how on every invoice below.”
• Online card payments through USAePay are only available on the original WorkHub workspace. Other workspaces don’t see the USAePay fields.
• If Billing notifications go to is empty, these notices aren’t sent.
• This page is about invoices you send to your own clients. It’s separate from the subscription you pay for WorkHub, which is under Settings → Billing.