I forgot my client portal password. How do I reset it?

The portal has no “forgot password” link. Ask your contact at the company to set a new password for you.

Steps

1. Contact the company, for example by emailing their support address, and ask for a portal password reset.
2. They’ll give you a new password.
3. Sign in at the portal sign-in page with your email and the new password.

Good to know

• Portal passwords must be at least 8 characters.
• If the company turns off your portal access, you’re signed out on all devices right away.