How do I delete or cancel an invoice?

Open the invoice and click “Delete invoice” at the bottom. Anyone on the team can delete a draft. Only company admins can delete an invoice that has already been sent or paid.

Steps

1. Open the invoice.
2. Click “Delete invoice” and confirm.

Good to know

• Deleting removes the invoice, its line items and any recorded payments. Billed hours go back to uninvoiced.
• Non-admins trying to delete a sent or paid invoice see “Only draft or void invoices can be deleted”. Ask a company admin.
• There’s no “void” button on the invoice screen. To cancel a sent invoice, ask an admin to delete it, and turn off any recurring schedule and reminders first.
• To stop a recurring invoice without deleting it, set “Repeat” to “Does not repeat”.