How do I add an email signature to my ticket replies?

Create a signature on your profile page under “Email Signatures”, then pick it from the signature menu when replying on a ticket’s Email tab.

Steps

1. Click your name at the bottom of the left sidebar to open your profile.
2. Scroll to “Email Signatures” and click “New Signature”.
3. Enter a “Signature Name” and the “Signature Body”.
4. Optionally tick “Set as default signature”.
5. Click “Save Signature”.
6. On a ticket’s Email tab, choose the signature from the menu next to the send button.

Good to know

• Signatures belong to you and to the current company. If you work in several companies, set them up in each one.
• Your default signature is listed first, but you still choose it in the menu each time you send.
• A form can also attach one of your signatures to the automatic confirmation it sends. Choose it under “Email Signature” in the form editor’s Form Settings.