How do I pay an invoice online?

Click the pay button or link in your invoice email (or “Pay now” in the client portal), enter your card details and click the “Pay $…” button.

Steps

  1. Open the invoice from your email, or sign in to the portal and click “Pay now” next to the invoice.
  2. Check the invoice details and the “Amount due”.
  3. Under “Pay by card”, fill in “Name on card”, “Card details” and “Billing ZIP”.
  4. If asked, enter an “Email for receipt”. When the company already has your email on file, the page shows “Receipt goes to …” instead.
  5. Click “Pay $…”.
  6. When it’s approved you’ll see “Payment received”, and a receipt is emailed to you.

Good to know

  • Online payment always charges the full remaining balance. You can’t choose a smaller amount. To pay part of an invoice, contact the company.
  • Card details are entered in a secure form run by the payment processor (USAePay). The company never sees or stores your full card number.
  • If the page says the card form couldn’t load, turn off ad or content blockers for that page and reload.
  • Not every company takes card payments online. If you see “How to pay” instead of a card form, follow those instructions.

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