How do I pay an invoice online?
Click the pay button or link in your invoice email (or “Pay now” in the client portal), enter your card details and click the “Pay $…” button.
Steps
- Open the invoice from your email, or sign in to the portal and click “Pay now” next to the invoice.
- Check the invoice details and the “Amount due”.
- Under “Pay by card”, fill in “Name on card”, “Card details” and “Billing ZIP”.
- If asked, enter an “Email for receipt”. When the company already has your email on file, the page shows “Receipt goes to …” instead.
- Click “Pay $…”.
- When it’s approved you’ll see “Payment received”, and a receipt is emailed to you.
Good to know
- Online payment always charges the full remaining balance. You can’t choose a smaller amount. To pay part of an invoice, contact the company.
- Card details are entered in a secure form run by the payment processor (USAePay). The company never sees or stores your full card number.
- If the page says the card form couldn’t load, turn off ad or content blockers for that page and reload.
- Not every company takes card payments online. If you see “How to pay” instead of a card form, follow those instructions.
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