Why do I get "Access denied" when I open a task?

You can only open tasks in projects you belong to. Being assigned to a task or mentioned on it doesn’t give you access to its project.

Steps

1. Ask the project’s lead (or a company admin) to add you to the project through Manage Team on the project’s Dashboard tab.
2. Once you’re added, reload the task link.

Good to know

• “Task not found” means the link is wrong, or the task belongs to a different company than the one you’re currently in. If you belong to more than one company, use the company switcher at the top of the left sidebar.
• Company admins can open every project and task in their company.
• If you can open the task but every change fails with “Your account is read-only”, your account has the Viewer role. Ask a company admin to change your role.