Why can't I see a project?

You only see projects you are a member or the lead of (company admins see all of their company’s projects). Archived projects and projects from another company are hidden from the sidebar too.

Steps

  1. Check the company switcher at the top of the left sidebar. If you belong to more than one company, switch to the company that owns the project.
  2. Search for the project with the search bar at the top of the page (or Ctrl+K / Cmd+K). Archived projects still show up in search if you have access.
  3. If it still doesn’t appear, or you get Access denied, ask the project’s lead to add you through Manage Team.

Good to know

  • “Project not found” means the link is wrong or the project belongs to a different company than the one you’re currently in.
  • “Access denied” means the project exists but you aren’t a member, the lead or an admin.
  • Being assigned to a task in a project doesn’t give you access to that project. You must also be a member.
  • Your personal tasks live in a private project that is never listed under Projects.

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