Forms
Public web forms and requests.
- How do I create a public form?Open the project the submissions should go into, click the "Forms" tab, then "Create Form". Every submission becomes a…Help desk & customers
- How do I customize a form's fields, look and logic?Open the form from the project's "Forms" tab. In the form editor, add fields from the right-hand panel, select a field…Help desk & customers
- How do I embed a form on my website or share its link?In the form editor, click "Embed" to copy a ready-made embed code, or click "Open Form" to get the public link.Help desk & customers
- How do I submit a request using a web form?Open the form link the company gave you (or the form built into their website), fill it in and click Submit. A ticket…Help desk & customers
- Why does a form say "Form is Currently Inactive"?The form's owner has switched it off, so it isn't accepting submissions right now. A "Form Not Found" message means…Help desk & customers
- How do I format a chat message (bold, lists, code, links)?Use the toolbar above the message box, or type / for a list of formatting commands. Press Enter to send and…Team, chat & data